99ko Privacy Policy — Your data is safe with us

99ko (referred to as "we", "us", or "the platform") is an online entertainment platform serving users in Bangladesh. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy applies to the 99ko website, mobile app, and all related services. By using our platform, you are deemed to have accepted the terms of this policy. Please read it carefully before creating an account.

99ko's Privacy Policy is built in accordance with international data protection standards. We believe you should have full control over your personal information, and our data protection practices are designed with that principle in mind.

When you register and use our services on 99ko, we may collect the following types of information:

In addition to the above, we also collect certain automated data about your browsing behavior through cookies and similar technologies. This information is primarily used to improve platform performance and personalize your experience.

99ko uses your information solely for the following purposes:

• Service Operations: For account creation, transaction processing, gaming services, and customer support operations.
• Identity Verification: To prevent access by anyone under 18 and to complete the KYC (Know Your Customer) process.
• Security Assurance: To prevent fraud, money laundering, and unauthorized account use.
• Legal Compliance: To retain and provide specific data as required by regulatory authorities.
• Promotions & Communications: To keep you informed about offers, bonuses, and updates, with your consent.
• Platform Development: To analyze user experience and improve service quality.
• Responsible Gaming: To monitor gaming behavior and provide timely support to at-risk users.

99ko may share your information with trusted third parties in certain situations. This is always limited to the minimum necessary data, and those third parties are required to meet our privacy standards:

• Payment Providers: To process transactions through approved payment gateway operators including bKash, Nagad, and Rocket.
• Game Providers: With licensed game software companies — only data necessary for game operation is shared.
• Security Service Providers: Partnered with specialist firms for fraud detection and cyber protection.
• Legal Authorities: In response to a court order or a valid request from a regulatory authority.

The 99ko website uses cookies and similar technologies (such as local storage and session storage). Cookies are small text files stored in your browser that help the platform recognize you.

We primarily use three types of cookies:

• Essential Cookies: Login sessions, security tokens, and similar data — required for the website to function.
• Functional Cookies: To remember your preferences (language, display settings).
• Analytics Cookies: To understand how the site is used — fully anonymized data.

You can disable cookies from your browser settings, though doing so may affect the functionality of some platform features.

99ko stores your data on secure servers. Our security measures include:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — for stored sensitive data.
• Multi-factor authentication — required for system access.
• Regular security audits and penetration testing.
• 24/7 system monitoring and anomaly detection.
• Strict access controls — only authorized personnel can access specific data.

Certain data may be retained for a minimum of 5 years as required by law. Even after an account is closed, legally required information will be kept for the prescribed period.

Under 99ko's Privacy Policy, you have the following rights:

To exercise any of the rights above, please contact our support team. We typically respond to requests within 30 business days.

99ko is an 18+ platform. We do not knowingly collect or store personal information from minors. Age verification is in place at the time of registration.

If we become aware of any account belonging to a minor, it will be suspended immediately and all associated data will be deleted. If a parent or guardian discovers that their child is using 99ko, please contact our support team.

99ko may update this Privacy Policy from time to time. We will post a notice on the website and notify registered users by email before any significant changes take effect.

Continued use of the platform after an updated policy has been published will be considered acceptance of the new terms. We recommend visiting this page regularly to stay informed.

This version of the policy is effective from January 1, 2026. For any questions, contact us: [email protected]